Last updated: August 12, 2025
At Rozaape, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit or make a purchase from https://rozaape.com, and applies equally to customers located in the United States, United Kingdom, France, Germany, Australia, Spain, Canada, Italy, Belgium, and Portugal.
1. Information We Collect
We collect personal data in two primary ways:
A. Information You Provide Directly
-
Personal Details: Name, email address, shipping and billing address, phone number.
-
Order & Payment Information: We collect order details but do not store or process payment data directly. All payments are handled securely by trusted third-party gateways (e.g., Stripe, PayPal).
-
Customer Support: Information you share when contacting us, including email content, chat transcripts, or file attachments.
B. Information Collected Automatically
-
Device & Access Data: IP address, browser type, operating system, referring URL, and approximate location.
-
Usage Data: Pages viewed, time spent on site, clicks, and product interests collected through cookies and analytics tools.
2. How We Use Your Information
Your personal data is used for the following purposes:
-
Order Fulfillment: Confirm, process, ship, and notify you about order status.
-
Customer Support: Resolve issues and respond to your inquiries.
-
Personalization: Recommend products based on browsing and purchase history.
-
Marketing Communications: With your consent, send promotional emails or ads. You may opt out anytime.
-
Analytics & Performance: Monitor site usage to improve design, performance, and product offerings.
-
Legal & Security Compliance: Detect fraud, enforce policies, and comply with regional legal obligations.
3. Sharing Your Information
We never sell or rent your personal data. Sharing only occurs with trusted third parties:
-
Payment Processors: For secure transaction handling.
-
Shipping Carriers (UPS, FedEx, DHL, local couriers): For product delivery.
-
Analytics & Marketing Tools (e.g., Google Analytics, Meta Pixel): To understand customer behavior.
-
Legal Authorities: When required by law in the applicable jurisdiction.
4. Data Security
We implement industry-standard measures to safeguard your data:
-
SSL encryption for secure data transfer.
-
Secure servers with restricted access.
-
Regular monitoring to maintain compliance with security standards.
Despite these safeguards, no method of online transmission is 100% secure. We take all reasonable steps but cannot guarantee absolute protection.
5. Your Rights (by Region)
Depending on your location, you have specific legal rights regarding your data:
-
United States (CCPA/CPRA – California): Right to know, delete, and opt out of data sales.
-
European Union & United Kingdom (GDPR/UK GDPR): Right of access, correction, erasure, data portability, and restriction of processing.
-
Canada (PIPEDA): Right to access, correction, and withdrawal of consent.
-
Australia (APPs): Right to access, correction, and complaint to the OAIC.
All customers may:
-
Request a copy of personal data we hold.
-
Correct inaccurate information.
-
Request deletion under eligible circumstances.
-
Restrict or withdraw consent for certain processing.
-
Opt out of marketing communications anytime.
To exercise these rights, email [email protected]. We will respond within 30 days in accordance with the applicable law.
6. Cookies Policy
Cookies are used to improve browsing experience and personalize services.
We use cookies to:
-
Remember login details and shopping cart status.
-
Track browsing behavior via analytics tools.
-
Personalize product recommendations.
-
Deliver targeted advertising (if consented).
You may disable cookies in your browser, though some features may be limited.
7. International Data Transfers
Your personal data may be stored and processed on secure servers located in the United States. For customers in the UK, EU, Canada, and Australia, this means data may be transferred outside your country. We ensure that appropriate safeguards (such as Standard Contractual Clauses under GDPR) are applied to protect your information.
8. Changes to This Privacy Policy
This policy may be updated periodically to reflect changes in business practices or legal requirements. When updates occur, the “Last Updated” date at the top of this page will be revised. Customers are encouraged to review this page regularly.
9. Contact Information
If you have questions or concerns about this Privacy Policy or your personal data, please contact us:
9. Contact Information
If you have questions or concerns about this Privacy Policy or your personal data, please contact us:
- Address: 7762 Airport Blvd, Westchester, CA 90045
- Phone: +1 (310) 310-1130
- Email: [email protected]
- Support Time: Mon–Sun: 8:00 AM-5:00 PM PST
